This section allows you to add more questions to the booking form. They can be assigned to the Manual Booking Form, the Agent Booking Form or the Guest Booking Form. Users have the capability to create and configure questions and the answers.


ResBook > Settings settings_icon.png> System Settings > Booking Forms >  (select Additional Fields)


image 1.0 - Book Form Type Buttons


 Step 1:

Enter a question into the Field name.


image 1.1 - Additional Fields Name Entry


 


Step 2:

Select a Field Type.


Field Type


Description


Checkbox


This field provides multiple answers that guest(s) can check off


Date


This field will provide a date picker that the guest can select from.


DateTime


This will provide a date picker for the guest to choose from and a Time Picker to choose from.


Drop-down box


Limited to one answer, guest(s) selects one answer from the list


Memo field


Brief comments can be entered here


Text box


Mainly used for short answers


Text area


Longer answers can be specified here


Time


Displays a Time Picker that the guest can select from.



Click [SAVE CHANGES].


Each time you add a question and then select the field type, remember to [SAVE CHANGES] before adding another question.


See example below:


image 1.2 - Additional Fields Type Entry

 


Step 3:

Click on [PROPERTIES] and enter your answers. Save the changes and create more answers if required.


image 1.3 - Type Content Fields Entry


Once completed, Click [Go Back] to return to the screen.


 

Step 4:


Click on [Preview] to view the changes and repeat Step 3 if you wish to alter/amend your answers.


Congratulations! You have created your questions successfully in ResBook! Now it is time to assign it to different forms.


Select [Manual Form]


These fields appear in the manual booking form when you are entering a booking into ResBook.


When checking these boxes off, the information will be displayed in the Manual Booking Form:


image 1.4 - Manual Booking Form Additional Field Selection


 

image 1.5 - View of Additional Information located on the Manual booking Form

 


Select [Agent Form]


These fields appear in the Agent Booking Form for agents to fill in if appropriate access is provided. Agents will see a similar screen to Guest Booking Form (image 1.8).



image 1.6 - Additional Fields Selection for Agent Booking Form  


 


Select [Guest Form]


The Guest Booking Form is used by guests to create Bookings & Booking Requests in ResBook.


When checking these boxes off:


  • 'Visible' shows the field on the online booking form.
  • 'Required' creates an asterisk(*) beside the field where the guest is required to enter an answer. They will be unable to proceed with the booking unless doing so. 


image 1.7 -  Additional Fields Selection for Guest Booking Form


These fields appear in the reservation form which guests' will fill in before submitting a booking:



image 1.8 - Guest View of Additional Information Fields


 

Tip: When it comes to requesting information from guests booking online, the golden rule is "Less is more". Every extra field a guest is asked to complete increases the chance that they may abandon the page because they do not understand a question, or simply prefer not to answer it.


Remember, only ask for essential information. After securing their booking, you can always request additional information.