To activate Standard Replies in ResBook, you must de-activate Email Templates.
Once Email Templates is disabled, you can go to Settings > System Settings > Standard Replies.
ResBook has 5 Standard Replies, each of them is triggered by different events.
Reservation Request Response
Reply 1 is triggered when:
Reservation Acceptance Response
Reply 2 is triggered when:
Sent when guest confirms back with credit card details
Reply 3 is triggered when:
Thanking Guest Email
Reply 4 is triggered:
Reply 5 is obsolete and no longer utilised.